RECRUITMENT

 

Please see below our current vacancies - if you are interested in joining Gardiner's and we don't currently have a vacancy to suit your skill set please feel free to send us your CV to recruitment@gardinerbros.co.uk  

 

 

B2C Online Merchandiser

At the heart of our company culture is the close relationship between brand and our distribution channels. Strong and trustworthy alliances combined with expertise in tailoring campaigns for the UK market is the key to our success. To be successful with this we need to ensure that we have the right people supporting these brands in the services we offer.

What you will be doing?

The Online Merchandising team are responsible for ensuring that our B2B customers websites are listed with the best-selling products, campaigns, and pricing.  We are currently managing multiple websites ranging from Safety footwear, Walking & Hiking, Wellington Boots, along with other Lifestyle footwear for multiple well know brands.

  • Working closely with our existing Online Merchandiser to list products on all B2C websites and drive sales
  • Listing products across multiple websites ensuring that all pricing, images and data are correct
  • Ensuring products are easily discoverable by managing the website navigational categories
  • Collating and analysing data to monitor which brands and styles are selling well or not so well and to identify trading opportunities.

What are we looking for?

We are looking for someone to join our expanding team who has an eye for detail, can work to their own initiative and will enhance the existing teams with their own ideas and input.

In addition to this we are looking for someone who has:

  • Experience of working in Excel to create V-lookups & Pivot tables
  • Strong analytical skills
  • Can communicate with people of all levels both internally and external
  • Strong numeracy, verbal and written skills
  • The ability to work to deadlines and under pressure

Desirable skills/experiences would be:

  • Experience of working within a B2C role in the past
  • Working knowledge of google analytics & Webmaster Tools
  • Experience of creating financial trading plan

Hours of Role - 08:30 – 17:00 – Monday – Friday

Salary – We offer a competitive salary dependant on experience, that will be discussed upon application

 

 

 

 

 

Website Administrator

Robin Elt Shoes company is a part of the Gardiners group, based in Hardwicke, Gloucester. It is a family-owned award-winning footwear retailer of over 140 years standing with eight stores and an online website. Our aim is to offer a wide range of classic and quality branded footwear sourced from around the world and here in the UK.

An excellent  opportunity has arisen for a full time Website Administrator to join our Robin Elt, B2C team which manages a portfolio of group-owned websites as well as websites we manage on behalf of our brand partners. In addition to Rob Elt, these include Timberland Pro, Shop Caterpillar, Colehaan and Brantano.

Working within our friendly team the successful applicants’ main duties and responsibilities will include:

  • To ensure all seasonal store and range extension products are loaded to the website with full and accurate details and images in a timely manner.
  • To implement sales and promotional calendar as agreed with the marketing team.
  • To implement ‘flash’ sales as appropriate and within agreed commercial guidelines.
  • To drive clearance sales within agreed commercial guidelines.
  • Monitor back office website performance ensuring all stock feeds are working.

 

Knowledge, skills and experience required include:

 

  • Educated to GCSEs or equivalent, supported with a minimum grade of a pass in English and Maths
  • 1 year or more solid experience working in a digital role within a retail organisation
  • Experience in Customer Services provision in a B2C retail environment
  • Experience of managing large amounts of product data.
  • Self-motivated and capable of working autonomously as well as in a team and be able to interact at all levels.
  • Good communication skills
  • Excellent attention to detail and quality control
  • IT skills – including MS Word, MS Excel, MS Outlook,
  • Google Analytics, Webmaster Tools, Shopify platform would be desirable

Hours – Monday – Friday – 08:30 – 17:00

Salary – Competitive, dependant on experience

 

 

 

Warehouse Operative – Weekend Shift

At Gardiners, we know that the people that work in our Warehouse are key assisting with the growth of the business.

We are looking to grow our weekend shift due to growth within the business, we are looking for hard working individuals, comfortable with manual work and lifting boxes of a maximum of approx. 25KG daily, to join our weekend shift team, on a permanent contract.

What you will be doing?
Working with in our distribution Warehouse on our Weekend shift, you will ensure that all orders are picked, packed and replenished.

  • Picking orders from current stock to fulfil customer orders
  • Packing orders efficiently, maintaining company standards and meeting any specific requirements of the customer
  • Assisting with the physical unloading of stock arriving from suppliers as well as the moving of stock from one location to another within the business
  • Appropriately replacing stock in both picking and bulk storage areas
  • Completing delivery and carriage documents when appropriate, ensuring customer delivery address and specific delivery instructions are accurate
  • Any other reasonable requests or tasks your manager or supervisor might ask you to undertake which you are capable of undertaking

In addition to this we are looking for someone who has:

  • Proficient in English, both written and spoken
  • Good Maths skills
  • Experience of working in a warehouse with a WMS is desirable

Working Hours

We are open to people looking to work one or both days of the weekend shift

Saturday – 13:00 – 17:30

Sunday – 13:00 – 19:00

 

 

Warehouse Operative – Day Shift

At Gardiners, we know that the people that work in our Warehouse are key assisting with the growth of the business.

We are looking for an additional member to join us on the day shift, we are looking for hard working individuals, comfortable with manual work and lifting boxes of a maximum of approx. 25KG daily, to join our weekend shift team, on a permanent contract.

What you will be doing?

  • Picking orders from current stock to fulfil customer orders
  • Packing orders efficiently, maintaining company standards and meeting any specific requirements of the customer
  • Assisting with the physical unloading of stock arriving from suppliers as well as the moving of stock from one location to another within the business
  • Appropriately replacing stock in both picking and bulk storage areas
  • Completing delivery and carriage documents when appropriate, ensuring customer delivery address and specific delivery instructions are accurate
  • Any other reasonable requests or tasks your manager or supervisor might ask you to undertake which you are capable of undertaking

In addition to this we are looking for someone who has:

  • Proficient in English, both written and spoken
  • Good Maths skills
  • Experience of working in a warehouse with a WMS is desirable

Working Hours

Monday – Friday – 08:30 – 17:00 (16:30 finish on a Friday)

 

 

Senior IT Support Engineer

Due to continuous growth within the business and the growth of our existing site we are expanding our IT department. This has created a new opportunity for a Senior IT Support Engineer to join our team. The Senior IT Support Engineer will provide technical support for the company's end users, while assisting the IT Manager with creation and improvement of processes and project-based tasks.    

What will the job involve?

  • Providing technical support for a variety of end user hardware and applications across the business.
  • Responding to staff requests for IT support, identifying priorities and implementing solutions.
  • Completing both proactive and reactive backend system administration tasks
  • Ensuring new joiners are supported with their IT equipment, system and email access, and basic system awareness.
  • Escalating cases where necessary to senior members of the team and external support providers where appropriate.
  • Writing/updating documentation and recommending controls or processes where required.
  • Developing a sympathetic, supportive, constructive approach to meeting the occasionally challenging requests for support from a workforce with a wide range of IT literacy.
  • System administration within Active Directory and MS Exchange.
  • Take part in an on-call rota to cover weekend shifts as required.

What are we looking for?

This is a great opportunity for someone to come in and offer vital support to our IT manager and play a part in the develop our existing IT team. You will have a strong understanding of the key principles of IT systems, the ability to prioritise, perform under pressure and meet the demands of our expanding business.

We would like you to have:

  • Excellent attention to detail and ability to solve problems.
  • An analytical min
  • The ability to work independently and act on own initiative.
  • Good communication skills, both written and verbal, and an ability to make and maintain productive working relationships.

With a good working knowledge of the below:

  • PC / Server hardware set-up and configuration.
  • Windows 10, Windows Server 2012 R2 / 2016 and Active Directory.
  • Exchange Server 2016 / Online.
  • Office 365 / Azure AD administration.
  • Familiar with remote access products such as Remote Desktop Services and Citrix, and server virtualisation products such as VMware and Hyper-V.
  • Familiar with network technology e.g. DHCP, DNS, firewalls, VPNs etc.

Desirable

  • Educated to A-Level or equivalent
  • IT Qualifications

Working Hours – Monday – Friday 8:30am-5pm

 

 

 

Warehouse Operative

At Gardiners, we know that the people that work in our Warehouse are key assisting with the growth of the business.

We are looking for a hard-working individual, comfortable with manual work and lifting boxes of a maximum of approx. 25KG daily, to join our day shift team, on a temporary contract.

What you will be doing?

  • Appropriately replacing stock in both picking and bulk storage areas
  • Picking orders from current stock to fulfil customer orders
  • Packing orders efficiently, maintaining company standards and meeting any specific requirements of the customer
  • Completing delivery and carriage documents when appropriate, ensuring customer delivery address and specific delivery instructions are accurate
  • Any other reasonable requests or tasks your manager or supervisor might ask you to undertake which you are capable of undertaking

In addition to this we are looking for someone who has:

  • Proficient in English, both written and spoken
  • Good Maths skills
  • Experience of working in a warehouse with a WMS is desirable

Working Hours
Monday – Friday – 08:30 – 17:00 (16:30 finish on a Friday)

Salary – £8.91 per hour

 

 

 

 

Recruitment Assistant

Gardiner Bros is a very well-established family run business, with over 180 years’ experience in the industry, making us one of the UK’s leaders in distribution of footwear and apparel. Offering a diverse portfolio of over 50 well-known leading global brands, including Skechers, Hush Puppies, Muck Boots and our own brands Amblers Safety, Cotswold.

We are going through an exciting period of growth with the are onboarding of additional retailers, new brands and the additional services we are offering to our customers. Due to this growth, we are also growing our HQ by investing in over 110,000sq foot of additional warehouse and office space.

Due to the growth within the business, we are expanding our HR team and looking for a Recruitment Assistant to join us on a permanent contract. They will offer vital support to our Recruitment Coordinator and hiring managers.

What will the Recruitment Assistant role entail?

The Recruitment Assistant will be a key member of our HR team, involved in the full onboarding cycle of all new starters and offering support to our Recruitment Coordinator and hiring managers. This will include everything from the initial recruitment stages, Interview scheduling, note taking, making job offers, inductions, along with day-to-day administration for the recruitment team.

You will be required to:

  • Assist the Recruitment Coordinator and hiring managers with all aspects of office & Warehouse recruitment.
  • Take ownership of the advertisement of all new vacancies both internally and externally across all known job boards.
  • Schedule interviews and ensure all interviewing managers have all off the information and documents and take notes as and when required.
  • Assist with the preparation and running of assessment days.
  • Ensure that all recruitment databases are updated daily.
  • Contact our bank of casual staff as and when required for the warehouse.
  • Assist with the induction of new starters, by welcoming them to site and giving them a tour of the business.
  • Make job offers and sending out new starter paperwork along with notifying unsuccessful candidates via email when the roles have been offered & accepted.
  • Take responsibility for the recruitment inbox
  • Providing HR administrative assistance as and when required from referencing, arranging probations and 1-2-1’s and holiday cover for the Warehouse & HR Administrator
  • Manage all other recruitment related administrative duties

What are we looking for?

We are looking for someone who is used to working in a fast-paced administrative role, who is looking for a step into recruitment or to transition from agency to in house.

 As well as this we are looking for someone:

  • Personable and confident speaking with people at all levels both internally and externally
  • Passionate about promoting Gardiner Bros our values, brands and the exciting journey that we are on to potential new employees
  • With strong written & verbal communication skills

With experience of:

  • Working in an administrative role, in a recruitment team either in house or within an agency
  • Working towards CIPD Level 3 or equivalent or with a REC qualification would be desirable.

Hours – Monday – Friday 08:30 – 17:00

Salary – To be discussed upon application

 

 

 

National Sales Manager – UK & Ireland  

The Gardiner Bros group are a very well-established family run business based in Gloucester, with over 180 years’ experience in the industry, making us one of the UK’s leaders in distribution of footwear and apparel. Working with some key online and Highstreet retailers such as Next, Freemans, JD Williams, Very, Littlewoods and John Lewis.  We offer a diverse portfolio of over 50 well-known leading global brands, including Skechers, Hush Puppies, Muck Boots, Base London, Sperry and our own brands Amblers Safety, Cotswold. These are offered across multiple distribution channels from Wholesale and Direct fulfilment to drop-shipping and range extension.

We are going through an exciting period of growth with the are onboarding of additional retailers, new brands and the additional services we are offering to our customers. Due to this growth, we are also growing our HQ by investing in over 110,000sq foot of additional warehouse and office space.

With growth comes new opportunities, so we are looking for an experienced National Account Manager to join us to overseas the Gardiner Bros existing Sale team of 9 (including Area Sales Managers, Business Development Manager, Sales Assistant and Consultants)

Working closely with our Senior Sales Management team, Sales & Marketing Director, E-commerce Director and Buying teams the National Sales Manager will be key to assisting in the continual growth at Gardiner Bros.

The key responsibilities of the National Sales Manager:

  • Leading the day-to-day management of the National Sales Team, ensuring that they are achieving overall financial targets, motivated and supported with a hands-on approach.
  • Managing some of Gardiner’s largest Key Accounts and being responsible for targets and order books of these accounts.
  • Being the ‘go-to’ market expert, ensuring complete transparency on what’s working well in the market, and what customers brand, product and marketing support needs.
  • Working in conjunction with the marketing department to implement a omni channel marketing strategy, ensuring the right processes, support and deliverables are in place to underpin Gardiner Brothers growth ambitions.
  • Developing, managing and policing wholesale distribution, pricing and sales incentives policies, ensuring these are continually reviewed against strategic benchmarks.

What are we looking for?

  • Someone who is proactive, entrepreneurial, and driven by the prospect of playing a pivotal role in the growth of our business.
  • A strong communicator with the ability to deliver updates both internally and externally to all levels.
  • Strong leadership and motivational skills.
  • Customer orientated with the ability to look at the bigger picture and come up with alternatives and solutions to meet the customer’s needs.

With experience of:

  • Managing a field-based sales team
  • Growing sales & meeting targets
  • Working with Multi- Channels
  • Experience of managing large key accounts

It would be very beneficial for us if you have experience within the Footwear/Lifestyle/Apparel industry, however for the right candidate this is not essential.

This role will be home based; however you will be needed to travel for the role to our HQ in Gloucester as and when required as well as across the UK to support your sales team.

Hours – 37.5 hours per week

Package  – Competitive salary dependant on experience + Performance related bonus, Company Car, Fuel Card, 25 Days Holiday, Company pension scheme & generous discount on all of our products

 

 

 

Warehouse Operative evening shift - 2-10

At Gardiners, we know that the people that work in our Warehouse are key assisting with the growth of the business.

Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.

Due to this we are growing our Evening Shift and looking for a hard-working individual, comfortable with manual work and lifting boxes of a maximum of approx. 25KG daily, to join our team, on a permanent contract.

What you will be doing?
Working with in our distribution Warehouse on our evening shift, you will ensure that all stock is unloaded and stored in the correct locations, with care and efficiency and orders are picked and packed withing the time required.

  • Assisting with the physical unloading of stock arriving from suppliers as well as the moving of stock from one location to another within the business
  • Appropriately replacing stock in both picking and bulk storage areas
  • Picking orders from current stock to fulfil customer orders
  • Packing orders efficiently, maintaining company standards and meeting any specific requirements of the customer
  • Completing delivery and carriage documents when appropriate, ensuring customer delivery address and specific delivery instructions are accurate
  • Any other reasonable requests or tasks your manager or supervisor might ask you to undertake which you are capable of undertaking

In addition to this we are looking for someone who has:

  • Proficient in English, both written and spoken
  • Good Maths skills
  • Experience of working in a warehouse with a WMS is desirable
  • Forklift, HLOP or Bendi licence would be desirable

Working Hours
Monday – Friday – 14:00 – 22:00

 

 

 

Warehouse Operative evening shift - 5-10

At Gardiners, we know that the people that work in our Warehouse are key assisting with the growth of the business.

Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.

Due to this we are growing our Evening Shift and looking for a hard-working individual, comfortable with manual work and lifting boxes of a maximum of approx. 25KG daily, to join our team, on a permanent contract.

What you will be doing?
Working with in our distribution Warehouse on our evening shift, you will ensure that all stock is unloaded and stored in the correct locations, with care and efficiency and orders are picked and packed withing the time required.

  • Assisting with the physical unloading of stock arriving from suppliers as well as the moving of stock from one location to another within the business
  • Appropriately replacing stock in both picking and bulk storage areas
  • Picking orders from current stock to fulfil customer orders
  • Packing orders efficiently, maintaining company standards and meeting any specific requirements of the customer
  • Completing delivery and carriage documents when appropriate, ensuring customer delivery address and specific delivery instructions are accurate
  • Any other reasonable requests or tasks your manager or supervisor might ask you to undertake which you are capable of undertaking

In addition to this we are looking for someone who has:

  • Proficient in English, both written and spoken
  • Good Maths skills
  • Experience of working in a warehouse with a WMS is desirable

Working Hours
Monday – Friday – 17:00 – 22:00

 

 

 

Software Developer

Due to Continuous growth within the business, we are looking for an additional Software Developer to join our well-established Software Development Team.

Working within the in-house software development team, we create and improve bespoke software solutions to allow the core business to better manage its processes and dataflow. This includes the creation of web applications and APIs that are used by all staff, customers, and other external parties.

This role would be well suited for a junior to mid-level Software developer, who is well versed in C# looking for the next step in their career. Sitting within an existing team of 5 it would be well suited to a forward-thinking developer, who likes to see the end product of their work and the impact what they do has on the company and the customer.

Gardiners is rapidly growing family-owned company established in 1860, with over 160 years of experience, a global force at distributing branded footwear and apparel to the best retailers. With sales in excess of £45m, 150+ employees, 700,000+ pairs in stock and 100,000 square foot of purpose-built warehousing, this makes Gardiners one of the largest UK footwear and clothing distributors through a wide variety of channels. Strong brand equity and key skills in logistics give us a competitive edge that we want to keep growing. Our software development team are key to this.

Essential Skills

  • Proficient in MS Visual Studio, using (C#, asp.net MVC, EF)
  • Confident working with JavaScript and with HTML/CSS
  • Functional knowledge of web API/RESTful web services
  • Understanding of MS SQL
  • Experience of working in an agile environment
  • Proficient in web centric software development environment
  • Experience of working within a source control environment (eg Git)
  • Maths & English GCSE (Pass)

Desirable

  • Experience of continuous/automated deployment
  • Experience of working with the Microsoft Azure Platform

Hours – Monday – Friday 8:30am-5pm (split working from home will be considered)

Salary –  depending on experience

 

 

 

Technical Business Analyst

Due to continuous growth within the business, we are looking for an additional Technical Business Analyst to join our IT team. We are looking for Technical Business Analyst who has a strong technical to be the key link to all areas of the business and responsible for capturing, qualifying and specifying business requirements and feeding this across to our Development team.

We are looking for someone  who is,

  • Technically minded – with an understanding of how the development team work & what is easily achievable and more complexed.
  • A Strong communicator– Comfortable working with people at all levels and not afraid to question and investigate the requirements in more depth and offer their advice. You will also be working closely with both technical and non-technical stake holders so adaptable to their understanding of the project.
  • Methodical – Able to create flow diagrams, new business processes, technical charts
  • Experienced – In a business analyst role or similar
  • Confident - Leading discovery workshops & feedback/ test sessions

Someone who has experience of working with a company as they transition multiple systems to modernise the business would be highly advantageous for this role.

If you the above sounds like something that you would be interested in knowing more about then send your CV across and we will be in touch for a initial chat to find out more about your abilities and experiences suitable for the role.

Hours – Monday – Friday 8:30am-5pm

 

 

 

 

Returns Team Leader

At Gardiners, we know that the people that work in our Warehouse are key assisting with the growth of the business and our returns team play their part in this. Ensuring all returned stock is received, identified and processed in an efficient, organised and timely manner whilst managing to keep a safe and healthy work environment.

What you will be doing?

The Returns team leader will be responsible for ensuring that the department is running efficiently as well as the day-to-day supervision of the 2 Returns Administrators. This will include but not be limited to:

  • Ensuring all returns of stock are identified and checked and agree with accompanying paperwork
  • Liaising with replenishment team and ensuring all returns back to stock items are put away in a timely fashion
  • Ensuring stock discrepancy on quarantine is reviewed monthly and corrected
  • Establish & maintain a consistent quality control standard to accept or reject returns according to agreed company agreed specifications.
  • Correctly categorise returned stock according to customer agreements and company policy
  • Liaise with Accounts and Customer Service to accurately credit and debit customer accounts.
  • Liaise with Buying team to return goods with quality issues for suppliers.
  • Using WMS and other data log systems to accurately record stock movements. Audit and amend stock records of goods returning to stock.
  • Managing customer queries and emails.
  • Royal Mail returns labels
  • Conducting 1-2-1 with the returns team & assist with company disciplinary processes when required

What are we looking for?

We are looking for a well organised individual, with the ability to proactively identify and implement improvements.

In addition to this we are looking for someone who has:

  • The ability to communicate in English both written and verbally
  • Competent in using Microsoft Office package (Word, Excel, Outlook)
  • Supervisory experience of a small team
  • Experience of working with a Warehouse Management system is desirable

Working Hours

Monday – Thursday – 08:30 – 17:00

Friday – 08:30 - 16:30

Salary – Competitive -depending on experience

A little bit about Gardiner Bros Ltd

Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.

The company was established in 1860 and remains a Gardiners family run business, currently we are a team of close to 250 employees, have approximately 100,000 square foot of warehousing that contains over 700,000 items of footwear and clothing form well-known brands such as Muck Book, CAT, Dunlop, Skechers, Hush Puppies, Sperry to name a few along with our own brands such as Ambler & Cotswold.

 

 

 

Customer Service Advisor – Wholesale Department

About Gardiner Bros Ltd

Established in 1860, Gardiners remains a family run business, with close to 250 employees and growing we have approximately 100,000 square foot of warehousing containing over 700,000 items of footwear and clothing form well-known brands such as Muck Book, CAT, Dunlop, Skechers, Hush Puppies, Sperry to name a few along with our own brands such as Ambler & Cotswold. Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.

Due to continual growth, we are expanding our Wholesale Customer Service team, who work closely with both wholesale and retail customers from garden centres and trade companies through to high street and online stores. Our ethos is to create long-term partnerships with each one of them and our Customer Service Administrators are key to ensuring we are achieving this. Being the first point of call for customers, taking orders, answering queries, raising invoices and general customer service support and administration.

What you will be doing?

This is a fast paced and varied role dealing not only with customer calls & queries but also generating the invoices to accompany the orders that have been placed.

  • You will be the first point of contact for our customers, for any initial orders or enquiries, investigating customer queries on issues such as despatch, incorrect deliveries, shortages, and general product information.
  • A key part of the job is to build and maintain relationships with your key contacts from your allocated key customer accounts, Sales Managers and Warehouse managers to other colleagues in your team.

What are we looking for?

We are looking for people who have a strong customer service background, from a face to face or telephone-based role, who is comfortable working in a fast-paced role. The team is growing so we are looking for a team player who is happy to get involved with all aspects of the department and assist others as and when needed.

  • A lot of the role is spent communicating with customers & colleagues via email and telephone, so you need to have excellent verbal & written communication skills along with a professional telephone manor.
  • Experience of working in the retail/distribution/wholesale industry would be desirable or experience of key account management within a customer service department however this is not essential as we will give you all the training that you require.

Hours – Full Time on a 6-week shift pattern working 1 in 6 weekends – The shifts are Monday to Friday and are between the hours of 07:00 – 19:00 (3 weeks will be 08:30-17:00)

Salary – Competitive salary dependant on experience

For the successful candidates we are looking to hold assessment day’s on 27th & 28th May 2021

 

 

 

Customer Service Advisor

About Gardiner Bros Ltd

Established in 1860, Gardiners remains a family run business, with close to 250 employees and growing. We work with well known footwear and clothing form well-known brands such as Muck Book, CAT, Dunlop, Skechers, Hush Puppies, Sperry to name a few along with our own brands such as Ambler & Cotswold. Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.

Due to continual growth, we are expanding our Customer Service team, dealing with customers from individuals, small independent stores, to large retailer chains and internet shopping outlets, our ethos is to create long-term partnerships with each one of them. The Customer Service Administrators are the first point of call for customers in our busy Direct Fulfilment team, ensuring orders are processed, fulfilled, and despatched, whilst also meeting our strict timescales and service standards.

What you will be doing?

This is a fast paced and varied role dealing not only with customer calls & queries but also generating the invoices to accompany the orders that have been placed.

  • You will be the first point of contact for our customers, for any initial orders or enquiries, investigating customer queries on issues such as despatch, incorrect deliveries, shortages, and general product information.
  • Provide our B2C customers with excellent customer service, ensuring that returns are managed, all records are accurate and up to date, invoices and credit notes are processed accurately and within agreed timescales.
  • Asist with mail shots, promote special offers and sales items to customers when available.
  • Liaising with Buying team to ensure stock is available and queries are resolved.

What are we looking for?

We are looking for people who have a strong customer service background, from a face to face or telephone-based role, who is comfortable working in a fast-paced role. The team is growing so we are looking for a team player who is happy to get involved with all aspects of the department and assist others as and when needed.

  • A lot of the role is spent communicating with customers & colleagues via email and telephone, so you need to have excellent verbal & written communication skills along with a professional telephone manor.
  • Experience of working with business customers and the end user would be desirable however this is not essential as we will give you all the training that you require.

Hours – Full Time on a 6-week shift pattern working 1 in 6 weekends – The shifts are Monday to Friday and are between the hours of 07:00 – 19:00 (3 weeks will be 08:30-17:00)

For the successful candidates we are looking to hold assessment day’s on 27th & 28th May 2021

 

 

 

 

Ecommerce Product Manager 

At the heart of our company culture is the close relationship between brand and our distribution channels. Strong and trustworthy alliances combined with expertise in tailoring campaigns for the UK market is the key to our success. To be successful with this we need to ensure that we have the right people supporting these brands in the services we offer. Working with a growing platform of the UK’s most recognisable online and high street retailers this is an exciting time to be joining the company.

What you will be doing?

Our Ecommerce Product Managers work closely with our Sales & buying teams to ensure that all of our customers are made aware of all of the new lines coming up and are listing the best products for their consumers.

They are responsible for:

  • Completing the listing of new product effectively, within the relevant timeframes.
  • Account management of retailers to understand their listing process, their key stake-holders, sign-off structure, and marketing calendars
  • Assisting in ensuring successful on-boarding of new retailers by working closely with the Continuous Improvement team.
  • Communicate with internal buyers & Area Sales to ensure appropriate stock for demand, negotiate promo’s and reservations of products.
  • Monitor by client which styles, genders, brands, and categories are selling well, and make commercial decisions on listing new styles using gap finding processes.
  • Taking stock of what products are fast sellers, slow movers, and everywhere in between and working with buyers to ensure stock coverage.
  • Communicate weekly sales reports to brands, internally and to retailers
  • Seasonal visits to key clients, to plan ranges, promotions, and agreeing new commercial opportunities.

What we are looking for?

This job would be well suited to someone who has got strong people skills, experience of account management and working to tight deadlines. Strong communication and people skills are a must as you will have regular communication with internal teams and all of your customers.

  • Experience of creating and working with Pivot tables & V-lookups
  • Strong analytical skills, proficient with handling large amounts of data
  • Logical attention to detail.
  • A strong team player, collaborative and flexible.

It would be great if you have experience in E-commerce, the footwear or fashion industry but this is not essential for the role.

About Gardiner Bros Ltd

Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.

The company was established in 1860 and remains a Gardiners family run business, currently we are a team of close to 250 employees, have approximately 100,000 square foot of warehousing that contains over 700,000 items of footwear and clothing form well-known brands such as Muck Book, CAT, Dunlop, Skechers, Hush Puppies, Sperry to name a few along with our own brands such as Ambler & Cotswold.

Hours – Monday – Friday 8:30am-5pm

Salary – Dependant on experience, to be discussed on application


 

Warehouse Operative (Special Orders Team)       

At Gardiners, we know that the people that work in our Warehouse are key assisting with the growth of the business.

We are looking for a hard-working individual, who can come in and join our special orders team on a permanent basis. This team are responsible for picking our large orders, re-labelling and customising the stock to meet our customer’s needs. You must be comfortable with manual work and being on your feet all day.

What you will be doing?

  • Fine picking Large Orders current stock to fulfil customer orders
  • Individual labelling of products for the customers
  • Appropriately replacing stock in both picking and bulk storage areas
  • Picking orders from
  • Packing orders efficiently, maintaining company standards and meeting any specific requirements of the customer
  • Completing delivery and carriage documents when appropriate, ensuring customer delivery address and specific delivery instructions are accurate
  • Any other reasonable requests or tasks your manager or supervisor might ask you to undertake which you are capable of undertaking


In addition to this we are looking for someone who has:

  • Proficient in English, both written and spoken
  • Good Maths skills
  • Experience of working in a warehouse with a WMS is desirable

Working Hours
Monday – Thursday 08:00 – 16:30

Friday – 08:00 – 16:00

A little bit about Gardiner Bros Ltd
Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.
The company was established in 1860 and remains a Gardiners family run business, currently we are a team of close to 250 employees, have approximately 100,000 square foot of warehousing that contains over 700,000 items of footwear and clothing form well-known brands such as Muck Book, CAT, Dunlop, Skechers, Hush Puppies, Sperry to name a few along with our own brands such as Ambler & Cotswold.

 

 

 

Warehouse Operative

At Gardiners, we know that the people that work in our Warehouse are key assisting with the growth of the business.

We are looking for a hard-working individual, comfortable with manual work and lifting boxes of a maximum of approx. 25KG daily, to join our Evening shift team, on a permanent contract. A Forklift or HLOP licence would be desirable however this is not an essential requirement.

What you will be doing?
Working with in our distribution Warehouse on our evening shift, you will ensure that all stock is unloaded and stored in the correct locations, with care and efficiency and orders are picked and packed withing the time required.

  • Assisting with the physical unloading of stock arriving from suppliers as well as the moving of stock from one location to another within the business
  • Appropriately replacing stock in both picking and bulk storage areas
  • Picking orders from current stock to fulfil customer orders
  • Packing orders efficiently, maintaining company standards and meeting any specific requirements of the customer
  • Completing delivery and carriage documents when appropriate, ensuring customer delivery address and specific delivery instructions are accurate
  • Any other reasonable requests or tasks your manager or supervisor might ask you to undertake which you are capable of undertaking

In addition to this we are looking for someone who has:

  • Proficient in English, both written and spoken
  • Good Maths skills
  • Experience of working in a warehouse with a WMS is desirable
  • Forklift, HLOP or Bendi licence would be desirable

Working Hours
Monday – Friday – 14:00 – 22:00

A little bit about Gardiner Bros Ltd
Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.
The company was established in 1860 and remains a Gardiners family run business, currently we are a team of close to 250 employees, have approximately 100,000 square foot of warehousing that contains over 700,000 items of footwear and clothing form well-known brands such as Muck Book, CAT, Dunlop, Skechers, Hush Puppies, Sperry to name a few along with our own brands such as Ambler & Cotswold.

 

 

 

 

Goods In Warehouse Operative
 
At Gardiners, we know that the people that work in our Warehouse are key assisting with the growth of the business. Ensuring that all our goods in are unloaded with care and efficiency, stock is regularly replenished.
 
What you will be doing?
Working with in our Goods in Warehouse on our evening shift, you will ensure that all stock is unloaded and stored in the correct locations, with care and efficiency.
• Assisting with the physical unloading of stock arriving from suppliers as well as the moving of stock from one location to another within the business • Appropriately replacing stock in both picking and bulk storage areas
• Picking orders from current stock to fulfil customer orders
• Packing orders efficiently, maintaining company standards and meeting any specific requirements of the customer
• Completing delivery and carriage documents when appropriate, ensuring customer delivery address and specific delivery instructions are accurate
• Any other reasonable requests or tasks your manager or supervisor might ask you to undertake which you are capable of undertaking
 
What are we looking for?
We are looking for a hard-working individual, who is happy working at height of up to 8 meters on a HLOP or Bendi Truck, comfortable with manual work and lifting boxes of a maximum of approx. 25KG on a daily basis. We will provide training for candidates who don’t have the required licences.
In addition to this we are looking for someone who has:
• The ability to read and speak in English
• Good Maths skills
• Experience of working in a warehouse with a WMS is desirable
• Forklift, HLOP or Bendi licence would be desirable
 
Working Hours
Monday & Tuesday – 12:00 – 21:00
Wednesday – Friday – 13:00 – 21:00
 
 
A little bit about Gardiner Bros Ltd
Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.
The company was established in 1860 and remains a Gardiners family run business, currently we are a team of close to 250 employees, have approximately 100,000 square foot of warehousing that contains over 700,000 items of footwear and clothing form well-known brands such as Muck Book, CAT, Dunlop, Skechers, Hush Puppies, Sperry to name a few along with our own brands such as Ambler & Cotswold.

 

 
 

 

 

 

 

Web trading Assistant  

At the heart of our company culture is the close relationship between brand and our distribution channels. Strong and trustworthy alliances combined with expertise in tailoring campaigns for the UK market is the key to our success. To be successful with this we need to ensure that we have the right people supporting these brands in the services we offer.

What you will be doing?

The Online Merchandising team are responsible for ensuring that our customers websites are listed with the best-selling products, campaigns, and pricing.  We are currently managing multiple websites ranging from Safety footwear, Walking & Hiking, Wellington Boots, along with other Lifestyle footwear for multiple well know brands.

  • Working closely with our existing Online Merchandiser to list products on all B2C websites and drive sales
  • Listing products across multiple websites ensuring that all pricing, images and data are correct
  • Ensuring products are easily discoverable by managing the website navigational categories
  • Collating and analysing data to monitor which brands and styles are selling well or not so well and to identify trading opportunities.

What are we looking for?

We are looking for someone to join our expanding team who has an eye for detail, can work to their own initiative and will enhance the existing teams with their own ideas and input.

In addition to this we are looking for someone who has:

  • Experience of working in Excel to create V-lookups & Pivot tables
  • Strong analytical skills and likes to work analysing data
  • Can communicate with people of all levels both internally and external
  • Strong numeracy, verbal and written skills
  • The ability to work to deadlines and under pressure

Desirable skills/experiences would be:

  • Experience of working within a B2C role in the past
  • Basic Knowledge of HTML & CSS
  • Working knowledge of google analytics & Webmaster Tools
  • Experience of creating financial trading plans

About Gardiner Bros Ltd

Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.

The company was established in 1860 and remains a Gardiners family run business, currently we are a team of close to 250 employees, have approximately 100,000 square foot of warehousing that contains over 700,000 items of footwear and clothing form well-known brands such as Muck Book, CAT, Dunlop, Skechers, Hush Puppies, Sperry to name a few along with our own brands such as Ambler & Cotswold.

What we will provide you with:

  • Company pension
  • On site parking
  • Staff discount of all our products

Hours of Role - 08:30 – 17:00 – Monday – Friday

Salary – We offer a competitive salary that will be discussed upon application

 

 

 

Website/Digital Designer  

At the heart of our company culture is the close relationship between brand and our distribution channels. Working with a wide range of brands – Muck Boot, Sperry, Skechers, Hush Puppies, CAT, Base London to name a few as well as our own brands, Ambler Safety & Cotswold. Not only do we distribute these brands to our Wholesale customers and the end user, for some of our customers we also manage their digital design and optimise their website & email campaigns to ensure they are getting the maximum sales from their ranges.

What you will be doing?

This is a split role with half of your time spent planning, designing and implementing the front end of our customers website, email campaigns, brand templates along with continued support for the customers. Optimising the site to maximise conversion, speed whilst both the users’ experiences and our SEO rankings. This role will include analysing the user’s journey through the website to understand areas for improvement and creating well-coded and efficient Shopify stores that fit the businesses and respective brands requirements.

  • Frequently improving the sites with the use of HTML, CSS, and JS.
  • Keeping up to date with the latest online design trends and website technologies to drive B2C communications forward.
  • Working across various brands whilst establishing different brand guidelines.
  • Developing the sites in line with website/B2C marketing calendar.
  • Design customer experience with effective user flows that engage end consumer to maximise conversion rates/ traffic to sites.
  • Troubleshoot web errors and provide technical support.
  • Analyse site results and google analytics reports to influence design choices.
  • Creative content creation for websites such as banners, buttons, features and more in static and GIF format.

What are we looking for?

We are looking for who has a creative flare and is passionate about the growth and performance of our brands, this is a great opportunity for someone to join a multi-functional team and use all of their digital design skills.  

In addition to this we are looking for someone who has:

  • A good working knowledge of Adobe Creative Suite (Photoshop, Illustrator etc.)
  • A good understanding of CSS/HTML/JS
  • Can deliver and exceed expectations on creative briefs given by our customers
  • The ability to multi-task, problem solve, and execute tasks with accuracy in a high-pressure, fast-paced agile environment and prioritise a busy workload
  • Experience of working within E-commerce, fashion, advertising, marketing working with print or online design.
  • The ability to communicate with people of all levels both internally and external
  • Strong numeracy, verbal and written skills

Desirable skills/experiences would be:

  • Coding
  • Previous work with shopify
  • Email Marketing experience
  • A degree in graphic design, web design or equivalent
  • Experience of managing multiple brand website.

About Gardiner Bros Ltd

Gardiners is currently in a period of growth with new premises of 116,000 square foot of warehouse and offices being developed ready for the end of 2021 in addition to our existing site.

The company was established in 1860 and remains a Gardiners family run business, currently we are a team of close to 250 employees, have approximately 100,000 square foot of warehousing that contains over 700,000 items of footwear and clothing form well-known brands such as Muck Book, CAT, Dunlop, Skechers, Hush Puppies, Sperry to name a few along with our own brands such as Ambler & Cotswold.

What we will provide you with:

Hours of Role - 08:30 – 17:00 – Monday – Friday

Salary – We offer a competitive salary that will be discussed upon application

  • Company pension
  • On site parking
  • Staff discount of all our products

 

Software Developer

Due to Continuous growth within the business, we are looking for an additional Software Developer to join our well-established Software Development Team.

Working within the in-house software development team, we create and improve bespoke software solutions to allow the core business to better manage its processes and dataflow. This includes the creation of web applications and APIs that are used by all staff, customers, and other external parties.

This role would be well suited for a junior to mid-level Software developer, who is well versed in C# looking for the next step in their career. Sitting within an existing team of 5 it would be well suited to a forward-thinking developer, who likes to see the end product of their work and the impact what they do has on the company and the customer.

Gardiners is rapidly growing family-owned company established in 1860, with over 160 years of experience, a global force at distributing branded footwear and apparel to the best retailers. With sales in excess of £45m, 150+ employees, 700,000+ pairs in stock and 100,000 square foot of purpose-built warehousing, this makes Gardiners one of the largest UK footwear and clothing distributors through a wide variety of channels. Strong brand equity and key skills in logistics give us a competitive edge that we want to keep growing. Our software development team are key to this.

Essential Skills

  • Proficient in MS Visual Studio, using (C#, asp.net MVC, EF)
  • Confident working with JavaScript and with HTML/CSS
  • Functional knowledge of web API/RESTful web services
  • Understanding of MS SQL
  • Experience of working in an agile environment
  • Proficient in web centric software development environment
  • Experience of working within a source control environment (eg Git)
  • Maths & English GCSE (Pass)

Desirable

  • Experience of continuous/automated deployment
  • Experience of working with the Microsoft Azure Platform

Hours – Monday – Friday 8:30am-5pm (split working from home will be considered)

Salary –  depending on experience

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